Delivery Information

Delivery charges: (standard non heavy items). 

Order value up to 5.00 - 1.50 p&p
Order value 5.01 to 15.00 - 3.95 p&p
Order value 15.01 to 59.99 - 5.95 p&p
Order value 60.00 and over - FREE p&p 

Next working day delivery for orders weighing up to 30.0kg - 7.50 p&p (Monday - Friday)

n.b. Orders must be placed before 1pm on the day prior to the required delivery date.

Examples: An order placed at 11am Tuesday will be delivered on Wednesday.  An order placed between 1pm Friday and 1pm Monday will be delivered on Tuesday.

Delivery charges (Heavy items)

For heavy items, balloon weights etc., the shipping charge will be based on the total weight of these items. This charge is shown separately at the checkout from charges relating to non-heavy items.

Delivery method

Orders are despatched using royal mail postal and parcel services and should be received within 3 – 4 working days. The service used will be that most suited to the package. All orders are despatched within 1 working day of receipt of order, we sometimes have items which are not in stock, these items may be sent directly from our suppliers, this may mean that your order will arrive in multiple packages on different days. Out of stock items We make every effort to ensure that items listed on our website are in stock at all times, however we may occasionally run out of individual items. If an item is out of stock and we are unable to source it from our suppliers we will contact you within one working day of receiving your order informing you of the expected re-supply date of the item. In such cases we will offer the option of cancellation of all or part of your order or placing the order on hold until the item is back in stock.

Your Statutory rights are not affected by any of the following terms and conditions.

 

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

 

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

 

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.

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